Need help? Here are our Frequently Asked Questions.


What is TravelWise?
ACT TravelWise is the UK's premier network for all organisations working to promote sustainable travel (www.acttravelwise.org/) formed by the merger of the National TravelWise Association (NTWA) (www.travelwise.org.uk) and Association of Commuter Transport (ACT) in early 2008. Their vision is a society in which people and organisations can meet their travel needs in ways that protect and enhance the environment, improve public health and support community well-being. Their mission is to support their members in their work to promote sustainable travel through provision of first-class learning opportunities, partnership working, marketing support and networking events, all with a specific focus on building expertise and experience in travel planning and other cost-effective demand management measures.

This School TravelWise website has been developed to give local authorities and schools an easy-to-use facility to publish local and school Travel Plans onto the Internet. This enables both parents and pupils to easily access these Travel Plans and other related information.

What are School Travel Plans?
School Travel Plans are a fundamental topic in the movement to promote sustainable transport. They gather together information, leads and ideas primarily for local authority officers, teachers, parents and transport campaigners to promote different modes of transport to/from schools.

How do I sign up my school to the School TravelWise website?
You can sign up your school by going to the school page where there is a "Register your school today" window in the bottom right hand corner or the "Register here for your free School TravelWise website" on the home page. Both of these will give you a registration form to fill in.

What happens next?
Your district School Travel Adviser will be in touch with you to complete the registration process. Registration will only be agreed if the head teacher of the school gives approval.
ONCE YOUR SCHOOL IS REGISTERED YOU CAN MOVE ON TO FINALISE THE PROCESS

How do I organise a School Travel Plan?
Your district School Travel Adviser will provide you with advice and help.

What information do I need to add to my school on the website?
The basic information of school name and address are already in the website, this should be carefully checked and any errors rectified. You need to add general information about your school, your school's website address and general contact details and even add your school logo. You can add a main page image and your school logo through the manage images option in the control panel. Additionally you can add term times and map items, which are displayed on the map on the school home page. You can display routes for park and stride and walking bus.

How do I add this information about the school?
I want to add activity groups to my school?
From the Control Panel, click on manage activity groups, from here you can add and delete activity groups. You will need to give the group a name, select the region and district, which the group fall under and issue a user name and password for the manager of the group. If this is yourself enter your own details here. Only the manager for the group can edit the activity group's details and add events. The group activity manager will need fill in contact details and add a thumbnail image. To maintain user details, including passwords for the activity group, access them through the Control Panel. Click on manage users.

Hint - this is where you access details for a forgotten password.

How do I add /manage events for the schools activity groups?
These are accessed by the activity manager logging in and maintaining through the control panel. Click on edit event details. A daily calendar for the current month will be displayed where you can add events for a specific day by clicking on the appropriate add button. Once added you edit the details by clicking on the item. If a different month needs editing use the month scroll keys situated towards the top of the page.

You will need to complete details on: Your district School Travel Adviser is available for further help if required.

When adding an event there is the option to add this event to the news page for the school, if this option is taken the news event details will be sent to the school manager for approval.

How do I add news to the school page? How do I manage the school info page? How do I manage the travel info page? What are Zebra Crossings?
It is a pedestrian crossing, which relies on road traffic giving priority to pedestrians when one is waiting to cross. They are named for the zebra-like black and white stripes painted across the carriageway. An integral feature of British zebra crossings are Belisha Beacons.

What are Pelican Crossings?
These are pedestrian crossings that use traffic lights to control motorised traffic. The name given to these pedestrian crossings - "Pelican" - is an acronym of the name given to the crossings when they were first introduced in the 1960's - a 'PeLiCon' crossing, or Pedestrian Light Controlled crossing.

What are Puffin Crossings?
These are signalised pedestrian crossing, where the lights controlling pedestrians are located at the same side of the road instead of the opposite side. This encourages people to stand further back from the kerb.

What are Toucan Crossings?
These are very similar to a pelican crossing, except that there are two paths across the road, one for pedestrians and one for cyclists or horses. The name Toucan is derived from the idea that 'two can' cross at once.

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